Synergy is a 100% web based solution that stores your entire CRM information - customer databases, transactions, reports, status information - on a central server, and is accessed through a normal web browser.
All your users - partners, sales and service personnel, company managers, customers - need to access Synergy is a PC with an internet connection, and they can use the tool wherever they may be.

There is no installation required at the client end , and therefore no attendant hardware requirement either. Compare this with the alternative of installing PCs, internet connections and software in hundreds of partner locations, as you might have to do with an off-the-shelf CRM product.

This eliminates the task of meticulously synchronizing the data between a large number of user machines, ensuring complete consistency, instant updation and dramatically reducing the chances for human error. For organizations with a wide partner network, coordinating data and information across a large geographic spread (including remote areas) has never been easier.

Since it is operated as a normal web page through your browser, the easy familiarity of the interface cuts the learning curve down to almost nothing - no new interface conventions to come to terms with or screens to figure out.

The web-based architecture also makes it easy for integration with other applications.

Upgradation of Synergy is a zero cost, zero effort affair. We upgrade at our end, and you get the new features - from day one, completely free.

A key aspect of Synergy is that you don't actually buy the software - you pay for using it over a period. Thanks to the ASP model, you gain a number of advantages:

The initial cost for getting up and running with Synergy is considerable less than buying a solution off the shelf.

Combined with the fact that Synergy is completely customizable to your requirement, this model ensures that you only pay for what you use. You don't have to bear the cost of software features you don't really need.

Partner relationship management is an increasingly important area of CRM today. For companies with a vast partner network, interfacing with partners, monitoring their activity and providing support is a challenge that must be met if the company is to thrive.
Synergy is designed to streamline this arduous job and give your organization a clear edge over competition. Its web-based architecture makes it the most convenient partner relationship management tool possible - since it can be used by your partners and their workforce even in remote areas. Since all data is automatically and instantly updated on a central server, data synchronization becomes a non-issue.

The fact that Synergy is an economical and user-friendly tool can sometimes hide the fact that it is an extremely powerful CRM solution that is powered by a proprietary technology engine that has been tested and proven in installations that push the envelope in every area of CRM. With comprehensive modules for partner relationship management, complaint handling, request management, sales and service tracking and a host of other features, Synergy is the tool for all your CRM requirements. The robust database features make sure that you have all the information you could possible need at the click of a few buttons. In fact, even if you don't have a call center for complaint handling, Cogent Connect will setup and run one for you, powered by Synergy.

Synergy uses a flexible architecture that makes possible high degrees of customization. Whatever your organization's line of business, current methods, practices and future plans, you can be sure that Synergy will fit right in. Combined with the fact that Synergy is based on an ASP model, this flexibility also ensures that you only pay for the features you use, when you use them.

Since Synergy can be integrated into your operations at an initial cost that is significantly lower that other CRM solutions of comparable features it offers matchless value for money.
All the features of a powerful and total CRM solution are at your disposal from day one. Since it is web-based, you can implement Synergy across even huge dealer networks in the remotest areas, thereby increasing productivity proportionally, at a cost of next-to-nothing. Thanks to its familiar, user-friendly interface, the learning curve is minimal and greatly cuts your investment on training. The ease of use also makes sure that you get tangible results from Synergy much quicker than other, harder to master solutions. Overall, a return on investment that other solutions would be hard pressed to match.