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Autonomous Resolution
AI resolves 70% of issues automatically without
human intervention.
Transform your help desk from cost center to customer delight engine.
AI that understands, diagnoses, and resolves 70% of issues autonomously.
Routine Task Time
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Our AI transforms your help desk into a predictive, autonomous support engine,
resolving routine issues instantly and escalating complex ones intelligently.
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AI resolves 70% of issues automatically without
human intervention.
Converts customer input into actionable tasks
with 90% accuracy.
Routes complex tickets efficiently, improving
escalation by 85%.
Anticipates issues, cutting reactive support
requests by 60%.
Context-aware guidance helps users adopt
features faster and resolve configuration issues,
driving a 40% increase in feature adoption and a
55% drop in support tickets.
Proactive AI communication and automated
resolution tackle widespread network issues,
cutting customer complaints during outages
by 80%.
Compliant automated responses speed up
routine inquiries and maintain regulatory
standards, reducing resolution time from 24
hours to 2 minutes.
Secure Your Network, Secure Your Future
In today’s fast-moving business world, protecting your data, streamlining workflows, and staying
compliant are non-negotiable. Synergy CRM combines 20+ years of service management expertise
with the latest in AI-driven security to keep your business safe, efficient, and future-ready.
With decades of experience across industries, our team understands the unique challenges your business faces. We deliver secure, reliable, and scalable solutions designed to safeguard sensitive information while enhancing operational efficiency.
From small enterprises to large corporations, our flexible CRM platform adapts to your workflows, ensuring a perfect fit for your specific needs.
Stay one step ahead with AI-powered threat detection and real-time monitoring, ensuring potential risks are neutralized before they impact your operations.
Easily meet industry regulations and data security standards with built-in compliance features, reducing legal risks and avoiding costly penalties.
Our intuitive interface means you don’t need to be a tech expert to take control. Manage your CRM, security, and compliance all in one place — anytime, anywhere.
“With Synergy CRM, our key activities became measurable, which helped us improve our customer service. It is a great tailor-made solution for Field Service Management.”
“Before Synergy CRM, our operations management through excel led to many operational difficulties. After Synergy CRM, our problems were solved and overall productivity increased.”
Predictive maintenance AI with multi-system
coordination for manufacturing operations.
Achieved 85% downtime reduction, saving ₹18
crores annually with ROI in 8 months.
Patient impact prioritization with predictive maintenance for critical care equipment. Ensured 99.7% uptime and zero patient care disruptions within 4 months.
Autonomous resolution with intelligent
escalation for repetitive technical issues.
Resolved 70% of tickets automatically,
improving customer satisfaction by 45%.